Business software · by AHISKA
Yusral
Every customer request in one place, for your whole team.
By email, by phone or at the front desk: each request becomes a case with an owner, a status and a deadline. Someone away? The work carries on, because everything is in the case, not in someone's inbox.
- 14 days free
- No credit card
- Hosted in the EU
- 4 languages
Make work flow.
Yusral brings every customer request of your team together in one place. By email, by phone or at the front desk, each request becomes a case with an owner, a status and a deadline. Hosted in the EU, with a 14-day free trial.
Everything your team needs to get it done
Every request a case
Connect your mailbox and every email becomes a case on its own. A call or a visit? Create one yourself in a few seconds.
One address for your customers
Your customers email one address and Yusral puts it with the right colleague. Reply from your own address, with Microsoft 365 or IMAP.
Tasks that get done
As a board or a list, with deadline and priority, on their own or linked to a case, with a reminder around the deadline.
Planning and reports
See who is free on top of everyone's Outlook calendar, and get numbers for your team meeting. In Professional.
AI that prepares, you decide
It reads, sorts and drafts. Off until you turn it on, and nothing goes out without you.
Your data in the EU
Servers and backups in the EU, a data processing agreement, Microsoft sign-in and two-factor authentication.
See Yusral at work
Every case in one list, with quick filters.
Tasks as a board or a list.
ProfessionalPlan on top of everyone's Outlook calendar.
ProfessionalResponse time and workload for your team meeting.
Ready for your sector
If your team follows up requests, files or jobs, Yusral fits. You choose your word for a case, your statuses and your fields.
Accountancies
Client questions, documents and deadlines, followed up by the whole office.
Technical services
Calls and repair jobs, planned and finished by the right technician.
Law firms
Files and client questions, with every email and note in the case.
Property management
Reports from residents and owners, from the first call to the repair.
Frequently asked questions
What is Yusral?
Yusral is case management for small businesses: every customer request becomes a case with an owner, a status and a deadline, whether it arrives by email, by phone or at the desk.
Do I have to connect a mailbox?
No. You can just create cases yourself. If you do connect a mailbox, every email becomes a case on its own. Microsoft 365 or IMAP, both work.
How does the free trial work?
14 days on the plan of your choice, without payment details. No payment method added? Then it simply stops. Plans are priced per user; the prices are on yusral.com.
Where is my data stored?
In the EU: servers, backups and error monitoring. AI is off by default. If you turn it on, the model runs in the EU and your text is not stored; the request to the model does go through OpenRouter in the US, as Yusral's list of subprocessors states.
Which languages does Yusral speak?
Dutch, French, English and Turkish. Everyone picks their own language.
Who makes Yusral?
Yusral is made by AHISKA, the software company of MINIMA Group in Heusden-Zolder, Belgium.
Try Yusral free for 14 days
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